Why booking with us?

1. Best rate guarantee
Our dedicated iVIVU Product Team work closely with the hotels to try to deliver our guests the best rates in comparison to our competitors or bookings made directly with the hotel. In addition, we are continuously offering great promotions and gift offers to our valuable guests.

Please feel free to contact us on +84.8 3930 8290 for any further enquiries.


2. Flexible payment in VND
Booking on iVIVU is possible even if you don’t have a credit card, as we have several different payment options available to you. You can book with credit card, or if you want to avoid the bank fees and foreign exchange rates charged by many banks or you don’t have a credit card then you can make payment via Bank transfer, Cash or use your Local ATM card via our trusted and secure Smartlink system that connects to more than 14 of Vietnam’s local banks.

Vietnamese Banks Logos

3. Numerous types of promotions and gifts offers
At iVIVU we really care about you and your trip and would like your accommodation booked through us to be as memorable as possible! We aim to bring you good value deals and extra benefits.

We are constantly running different promotions on our site. Some of our promotions include Free Night Stay, Discount for Family, Free inclusions, “Mystery Deals” in some cities in South East Asia, the list goes on and changes each week so keep your eyes peeled for these great promotions.

In order to reward out loyal customers we have introduced the iVIVU loyalty customer program. Sign up to this loyalty program and you will be sent an iVIVU Card. Every time you make bookings you will accumulate points on this card, which you can then use to save money on your next booking. The more you book with us, the more you can save!

Every month we give away gifts to customers making bookings on our site, as well as a quarterly lucky draw. Make bookings on our site and you could be one of the lucky people to receive these gifts as well as be in the running to win the lucky draw prize.

Register with our Newsletter and you will receive a weekly newsletter informing you of our great weekly promotions. Sign up now so you never miss out!


4.  Instant booking confirmation
If your payment is successful, a booking confirmation will be automatically sent to the hotel informing them of the your booking as well as to you at the email account you specified in the booking process.

If you decide to choose the pay later option you will automatically receive a tentative booking confirmation email on booking. You then have 24 hours to make payment in for this booking, and will receive the final booking confirmation email as soon as this payment is made. If payment is not made within 24 hours then the booking will be cancelled.


5. 24/7 Assistance
Our experienced and well-travelled Customer Service Staff are on-hand to assist you with your booking 24/7. Call them on +84.8 3930 8290, message them on Facebook or via online chat, email them at csc@ivivu.com and someone will be there to assist you to find the accommodation best suited to your budget in your desired location.


6. More than 18,500 hotels in 71 countries
Not only do we have hundreds of great value hotels for you to choose from when travelling locally, we also have thousands of hotels in interesting and exciting countries throughout the world. The world is a big, exciting and amazing place so let iVIVU assist you in your discovery of some of these places.